I wish I had read the review before purchasing 7 tickets because I was charged but was never able to access the tickets. The company refused to acknowledge there was a problem with their email and the access code and therefore refused to refund my money. To make it worse the person at the company I spoke with kept trying to point the blame on me that their email didn't work and kept giving me the same run around scripted answer every time he came back from "speaking with someone about the situation". Completely fraudulent company if you ask me.
Hello Alyssa, we apologize if you were unable to access your tickets! Without having access to the specific order, we aren't able to determine exactly what may have occurred that prevented you from having access to your tickets. However, we'd be more than willing to take another look at the order and see if we can get some answers for you. If you'd like, please reach out to our customer support team via email hi@seatgeek.com so we can make sure you received all of the correct information regarding ticket delivery. We look forward to hearing from you so we can make sure to look into this.