I am very much a novice but Murray was really helpful in my choice of accordion. I was able to try out various ones (there were loads to choose from) and was given loads of time to get well acquainted with one before being given another to try. He was very knowledgeable and explained in words I could understand about the different sorts of tuning and was also very patient despite being subjected to my many badly played renderings of Tartan Ribbons At no time did I feel rushed into making a decision and felt I had had plenty of time to make a leisurely choice with lots of help. I eventually bought my accordion and am really pleased with it. I would definately recommend the Reed Lounge and will visit them again.