Aly C.

I've been a member of Fabletics, JustFabs sister brand for a few months. I got an e-mail about JustFab and decided to give it a try. I'm now a VIP member for both sites and I have no problem with remembering to skip the month. I found the VIP member terms and conditions easy to understand and am beyond confused how so many people haven't grasped the concept. If you don't skip, you get a credit. I've never had issues with skipping or using the credit if I forgot to skip. My first order from JustFab had four items, two I liked, two I didn't. I called up customer service and they both helped me with my return as well as an exchange. They made sure I got the same deal that I purchased the items with so I'm not losing out on any savings. Ryan, the customer service representative, was quick, easy to communicate with, and left me feeling great about the service I'm subscribed too.

As far as the items I did keep-
I am amazed at the quality of these clothes/shoes. The denim fits great, is true to size, and feels like real, sturdy denim. The shoes were adorable, comfortable, and well made. Mind you, I examine my items for loose seams, pull at the stitching, look for excess adhesive, etc. These items easily passed the test and I couldn't be happier.

Bottom line: Read the terms and skip the months if you don't want to be charged. The clothing is great and customer service is excellent. I have never had any issues with this service.