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Alton N.

Contributor Level

Total Points
82

1 Review by Alton

  • Sears PartsDirect

10/8/21
Verified purchase

I made a purchase a part in Feb of 2021 and the part never ship until late August. The part was "in stock" when I ordered it but went to "back order" status 2 weeks later. I didn't think much of it because normally, legit sites would only charge when the order was shipped. Not with this site. They charged immediately and unknown to me. The part arrived in August after I called them in May to cancel the order (have phone records to prove) and I purchased a new oven instead. Now the part is here but I can't return it nor can I dispute the charge because it's past 6 months. WHAT A SCAM!

Tip for consumers:
Don't use this site.

Products used:
Sitting in my garage

Service
Value
Shipping
Returns
Quality

Alton Has Earned 2 Votes

Alton N.'s review of Sears PartsDirect earned 2 Very Helpful votes

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