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Allison t.

Contributor Level

Total Points
88

1 Review by Allison

  • TwinkleDeals

2/10/16

I ordered clothing from twinkledeals.com and its been forever getting the order now. No one seems to know where it is and when you submit a ticket to try to speak with someone at twinkledeals it either says the order number is wrong or the numbers you have to put in at the bottom of the ticket are wrong... AND THEY ARE NOT...
This is ridiculous. I also like that the customer service member from twinkledeals has tried to resolve things with people from this site by saying the same thing to every person.
This is horrible.
I have emailed the shipping company and they have advised me my order has been in customs for 3 days and it usually clears the day it gets there... which makes you feel even better about the site...

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Sandy Z. – TwinkleDeals Rep

Dear Allison,
We are so grateful for this feedback. It means a lot to us.
I want to start by offering a personal apology to the customer affected.
Please provide us your order number so that we could get in touch with you for best solution.
We look forward hearing from you.
Best Regards
Twinkledeals Customer Service

Allison Has Earned 8 Votes

Allison T.'s review of TwinkleDeals earned a Well Said vote

Allison T.'s review of TwinkleDeals earned 7 Very Helpful votes

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