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allisonp205

Allison P.

Contributor Level

Total Points
80

1 Review by Allison

10/20/21

I sold them a textbook that was in pristine condition. They said that because it had very limited highlighting, it was worth $8 instead of $20 (even though it's a very highly valued textbook!) That's nonsense--I have sold many textbooks, and I know that if it has limited highlighting, it won't lower the value to buyers. They gave me the option of paying $9 to return it to them, but they valued the book at $8, so they tried to paint me into a corner but I'm not buying it. I had *many* other options for selling that textbook to toher venodors, so I will ask for my book back AND I will tell everyone I know--don't send them your textbook b/c they are CHEAPSKATES and they don't know the actual value of a used textbook. You shouldn't do business with them. Save yourself the same lesson--just don't send them your textbook!

Tip for consumers:
Don't trust their quote. My $20 buyback turned outto be an $8 buyback. I f I didn't want to sell to them it cost me $9 to return the book. If you're thinking of selling your textbook to them, don't do it!

Products used:
Tried to sell them a textbook. That went very badly and I will never do that again.

Service
Value
Shipping
Returns
Quality
booksrunm
BooksRun S. – BooksRun Rep

Dear Allison,
We are sorry to find out that there were issues with your buyback order. It might have happened either due to unfollowed buyback guidelines or due to incorrect book assessment from your side prior to sending items to our facility. We do keep our policy as transparent as possible, which means that we are always here for you to assist if required, please do not hesitate to address the issue directly.
Warm regards,
BooksRun Team

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