I have ordered from LuvMe twice and each time I was extremely satisfied. The quality of the hair is amazing and the shipping is very fast. My last unit was a full invisible lace unit and it came slightly plucked. I really didn't have to do much I just plucked to my liking but it was ready to go out of the box. I am constantly getting compliments and told how natural my unit looks. I will continue to purchase you guys have a lifelong customer!