Alley G.

Had several issues after a few months with connectivity with a new phone purchased from them. Useless customer service with cookie cutter answers which knew less about cellphones than an average 16 yr old. After wasting 6 hrs on the phone they elevated the case to a supervisor in another God forsaken country that kept wanting me to reset and restart my phone for another 2 hrs. Then told me the carrier is updating my info and wait another 24 hrs. After 15 hrs on the phone, I just switched to tello and my phone runs flawlessly