I have won over 25 auctions and have been VERY pleased with the items I won. I have only had 1 item arrive damaged, Sent them an email and pics, they paid for return shipping, the day after they received the damaged item my new one was sent. They have a lot of top shelf name brand items that are hard to find unless your in a big city. IE... Las Angeles, New York ETC... If you include the price of the ALL the bids I have purchased and the winning bid cost, I have saved over $14,400 off retail price. WOW! I just added it up. I new I was doing well but Damn. I didn't think I had saved that much. Good Luck and Happy Bidding... bullshooter67