ALLEN C.

Very disapointed in this company's service (Killians Auto Service). I had to have the Driver side door handle replaced on my GMC Danali YukonXL truck. I called Killians up and asked for an estimate. They said bring it by Sunday and leave it and we will look at it on Monday and call you. Remember, its a broken door handle with no pieces missing. I received a call on Monday from Ks to tell me the broken door handle would be $651.14 to be repaired. Yes! You read that right- $651.14. I said you gotta be kidding me. That's outrageous. I will be over to pick the truck up ASAP. When I got there. They still charged me $65.00 to get the keys. I told them there is no way that a simple door repair cost 651$. The guys says we have to order the parts and the labor will take 3 hours. I told the guy he was crazy and they have a bad reputation for price gouging. I told him I had been quoted $152 from YourMechanic.com. I couldn't believe I still had to pay these ripoff artists money to get my keys back. Just very disapointed with the lack of courtesy and professionalism this company lacks. I guess they figure people will just pay their over inflated prices and not say anything about it.
I went with MyMechanic.com. The technician came out to my house on a Tuesday Morning and fixed the door handle in under the hour.
He also performed a 50 point inspection. I was given a quote for Brakes and an Oil change. It was very reasonable. (guarantee-it would be a lot cheaper than Ks quote for the job) I will be doing business with them again. I know one place that will never get my business- Killians. I feel like the manager owes me an apology for price gouging so bad. C'mon 651.14 compared to 152.00. Just SMH-DONT DO BUSINESS WITH KILLIANS