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The manager of LEX Bacolor Pampanga does not have the skills required to manage an e-commerce delivery depot. He has multiple delivery drivers covering the same areas, rather than reducing area sizes. This is resulting in failed and delayed deliveries.
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I buy multiple items each day from Lazada, and everything works fine until the goods arrive at their local delivery depot
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Hi, Allen L. We understand your disappointments and we are sorry for what you've experienced. No worries, we will document this matter. We are continuously working on making our services better. Thus, we won't tolerate any untoward incidents to happen again.
For more questions and updates, you may reach us via our Contact Us page at https://www.lazada.com.ph/helpcenter/.
You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 9am-6pm Mondays-Fridays. Regards!