Allan R.

My wife who is very much into her Gym purchased goods some time ago and unwittingly agreed to the VIP service, as it provided her with a discount on her initial purchase and apparently was given the service on a trial basis. I have now discovered that £44 per month has been taken from our credit card account, as my wife did not fully understand the implications. Although the website does show it's terms, it is clearly banking on the fact that the majority people do not take up the 'so called' offers and do not stop the payment. My wife has now accrued 10 membership points, which I gather she would lose if she opted out the membership. There is no way she would have ever spent circa £500 per year on Gym wear, but it appears we may be stuck with this until the points can be utilised. Also what happens if this company ever goes into liquidation? That will be the money totally lost! Ideally we just want the money back. This practice needs to be made illegal ASAP. Exactly what has my wife paid for? Just a monthly Email!