- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I bought a few items on their website thinking it will come in time for my trip. Cupshe advertises 6-8 business days on the website. The time passed and I didn't get the mail. After I reached out, they said there would be a delay because of some shipping problems they are experiencing. They didn't even have the courteasy to let me know, until after I reached out. Who knows when my stuff will arrive. Poor customer service... despite their items on the website looking so cute, I would not recommend this place.
Aliya R.'s review of Cupshe earned 11 Very Helpful votes
Aliya hasn’t received any thanks yous.
Aliya doesn’t have any fans yet.
Aliya isn’t following anybody yet.
Empty.
Made a few purchases here all sent authority to leave parcel as requested until my last purchase...
Dear Aliya, please accept our sincere apology for bringing you an unpleasant shopping experience. Due to an international holiday, most logistics were delayed for several days, as we've clarified on website. Sincerely sorry for the inconvenience. Meanwhile, we are sorry to know your are unsatisfied with our customer service and will keep working hard to make improvements. Our agent has sent the detailed shipping information and compensations to you by email. We will also keep update the order status with you. Hope we can do our best to check this issue and resolve it to your satisfaction. Thanks for your business and understanding.