Alissa S.

Natura Market notified me that they are refusing to serve my household ever again since I wouldn't change my online review. I have continued to give business to Natura Market in hopes that service would improve. I made an order the other day, and then received an email from customer service asking me to change my online review about receiving multiple products that were old stock and that were expiring within one week and two weeks. I told them that I would be happy to consider doing so in the future if my experience improved in the future, and in the meantime I will still give them a chance to do better and keep being a loyal customer. Customer service emailed me back to notify me that they will not accept my business any longer, or the business of anyone in my household ever again. They tried to strong arm a customer into making a false review and threatened to stop services. That is quite abrupt, and not very good business sense, considering I have been a loyal customer sine June 2020 spending a grand total of $3,261.34 at Natura Market. After all this, I still decided to give them another chance and asked them if they are sure that they would like to lose the future revenue from myself, family, friends and acquaintances, but there was no word back. I even reached out directly to two of the company owners. My review is always the truth, and I will not be strong armed or coerced into lying about my experience. If they do not want my business, I will gladly spend my future thousands of dollars elsewhere.