I have submitted the required paperwork multiple times and they still deny. Faxed them the required info 3 times. They claimed they never got it. I have the receipts from the fax confirming the number of pages submitted and the date.
I can't get the site to work. I have been trying for HOURS to submit the required documents digitally and the site just says "page unavailable" when I try to submit.
If you are an employer, PLEASE do not use this service. Unprofessional and rude. My family needs insurance and they want to deny us during a pandemic!