Alison W.

We have a lot of out of town guests attending our wedding. So, I thought creating a wedding website would be a great way to keep guests informed, I was VERY wrong! When I first created "my website" I was given a unique URL name which I then had printed on my save the dates. This way guests to could check the site for the most updated information as we finished our planing. Fast forward a few months, they switched to new site builder and I am no longer able to access my website to edit it. I emailed The Knot asking if there was any way they could help. Their response:

1. You will have to start your wedding website from scratch.
2. If you have a free URL (theknot.com/wedding/) then you will receive a brand new URL.
Unfortunately the original URL you had will not be transferable to the new website layout.

So, I provided my guests with a URL that now has incorrect information on it and I am unable to update the information. The absolute least they could have done was warn us about the changes that were going to take place. Our wedding is 5 months away, the last thing I was to do is deal with figuring out how to delete an old website and create a new one. Please, if you are deciding between different websites to use to create your wedding site, DO NOT USE THE KNOT!