I can't believe when I sent messages through facebook as this was the only way that I got answered. That all my messages relating to an ongoing problem have been read and the circle by side of message shows filled in with a tick. But NO ONE has had the courtesy to respond.
Complete rudeness and not the customer service I would expect. You would have thought in these hard times from the past year the would do everything they can to keep their customers.
From a very dissatisfied customer.