Alison F.

I bought a Biddeford Micro Mink and Sherpa Extra Soft Heated Throw Blanket from Dealyard as a Christmas present for my mother. It stopped working completely four days after she took it out of the box. Trying to contact them for a replacement was a joke. Their customer service line was disconnected, their online chat inoperable. The only means of contact was by email and after waiting for a reply for four days they finally sent me a form letter thanking me for my purchase and asking me to review the item.

Need I even mention that there is A. No place to actually post a review of anything and B. No reviews visible for any item on the website? Big surprise, huh?

I wish I'd read the customer reviews elsewhere about this appalling company before I'd wasted my money with them. I certainly won't repeat that mistake and I hope others learn from mine.