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Aline N.

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1 Review by Aline

Banggood

  • Banggood

“Bad”
10/18/16

2 months and my orders are missing they give me the run around no tracking number they ask for papers to prove i did not receive it. They give the bull $#*! that the orders were delivered but they would not give courier info so i can verify it

  • Comments (0)
  • 769K Views
Helpful  (12)
Thank you
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Katherine L. – Banggood Rep

Dear Aline N,

Thanks for choosing Banggood and sorry for any inconvenience we caused.It usually takes 7-25 business days for shipping. Also, there are many uncontrolled factors like customs, weather and so on will affect the efficiency of shipping.So we suggest you contact your local post office to see if the package was there.If you did so and still cannot find it, we could resend or refund to you when we confirmed it.If the logistics information shows that the package was delivered successfully, our customer service will ask you to provide a paper to prove that you didn't receive it.So could you please tell us your order number, we will check it for you and give you a reasonable solution as soon as possible. Thanks for your kindly understanding.

Best regards,
Banggood Team

Aline Has Earned 12 Votes

Aline N.'s review of Banggood earned 12 Very Helpful votes

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