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I tried purchasing tix with two separate credit cards. Both were declined for unknown reasons. There was no notifications saying why. Then the app crashed forcing me to have to find my tix again and hoping I didn't lose them
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In town for business and decided to go to a Mariners game. So I buy one single seat ticket. I get...
Hi Alina — thanks for your feedback! We're not seeing any records of the failed attempts that you mentioned. If you'd like to provide us with more info on those so we can investigate the reason for them, feel free to email us with more details. We see you were able to secure tickets to your event, so apologies for causing stress during the purchasing period! We'd love to investigate the root of the error you experienced, so hope to hear from you soon!
SeatGeek CX Team
Email: hi@seatgeek.com
Phone: 1-888-506-4101