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I looked at the Tommy Hilfiger sweatshirt in pink for a while and when it was on sale I rushed to order it.
The package arrived with the wrong item looking like a T-shirt that had value of max 10 euro, while I paid 68 Euro.
It took them ages to tell me that they haven't got my item and that I can return their T-Shirt to get my refund. They said it may take up to 21 + 3 days to get my money back!
No item that I ordered, no compensation, no replacement and up to 1 month waiting for my money back!
After my complaint they gave me 20% discount on any full price item, at the time where 20% is off as a sale on most items.
Feeling a special treatment hah!
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