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Ali N.

Contributor Level

Total Points
81

1 Review by Ali

  • Parts Avatar

1/14/24

I ordered brakes for my car. Tracked it, and tracking lies and says it's been delivered. I have yet to receive anything. If I could give less than 1 star I would. I'd give this place negative stars. Customer service keeps saying they've escalated the matter and to wait 24 hours. I shall be making a case with PayPal to get fully refunded. What a waste of time.

Products used:
Car brakes

Service
Value
Shipping
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Ananya G. – Parts Avatar Rep

Hi,

We sincerely apologize for the inconvenience caused. As I have checked, your case has been escalated and our team has reached out to you over mail to help you with the case. Please share the required details with them and we will quickly resolve your issue. We will also take care that you never face issues like this again with us in the future.

For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.

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