Dell has the ability to delete your emails, and access your computer directly. Purchased a software from them and they deleted my license code for that software and they said it was due to security of the license key, and then they sent me another key and immediately deleted that key also after 1 week. They will hack and access your computer. Your computer will begin to blue screen as soon as your warranty has expired. I couldn't believe that this was possible but it is. Find an alternative company to use for you computer needs.