Alicynn W.

WARNING: DO NOT PURCHASE FROM THEIR ONLINE STORE. Purchased two dresses delivered on 5/5 and due to work constraints unable to try on until 5/13. Fit was poor and not my style once I was able to try on. I tried to return the dresses on my first day off 5/16 (tags still on, all packing material kept, dress on for 5 minutes at best). Had to text "HELLO" to some "person" who informed me after I waited several hours for a response that since I did not request the Return form within 7 days (from delivery date), I would be unable to return. YOU ONLY HAVE 7 DAYS TO RETURN AN ON-LINE ORDER. Stuck with two dresses that I don't want and can never use! I find the policy restrictive (7 days!) to return items. Feels like David's bridal is trying to dump dresses to compensate for the wedding cancellation pandemic!