Alicia I.

Shady sales
My personal feedback of the experience I have had with Best Buy/bestbuy.ca regarding opportunistic early sale changes based on volume of sale. Yesterday I tried to buy two ASUS flip Chromebooks. They were on sale for $199 ($210 off-A great deal!) I had two in my cart (As I needed to get my Children something for online learning) and as I was processing my payment they were bought from out of my cart at the same time. It stated that these Chromebooks were now out of stock but the website also stated that the sale was an extended Boxing Day sale and it would end in January 13,2022. Tonight I decided to check if by chance these were back in stock, and what a miracle…. They had them in stock! But to my surprise Best Buy had taken down the "Extended Boxing Day Sale" and they were now back at $410 Dollars. It does not make sense. If you have the product available, Best Buy should be honouring the sale that was originally there the day before. I spoke to a person in their online chat function and he was just as helpful. He actually told me to purchase the two Chromebooks at $410 each and if they went on sale in the next 30 days I was welcome to get a price adjustment. So logical. Anyway I would steer clear of Best Buy, this was a shady move on their part. I will not be ever shopping for anything from this company again.