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To be honest, I was very wary of using Eyeglasses.com after the 2 star reviews on Google; I wasn't sure if I would receive the same service as I did with my 2020 order. Today, I have received my glasses and I love them; the only process that should be reinstated is using live CUSTOMER SERVICE REPS.
No one wants to leave a message in voicemail box; the consumer is entitled to speak with to a LIVE HUMAN on the phone.
I hope Eyeglasses.com will reconsider the automated system and bring back live customer service.
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My lens replacement glasses were received quickly, and they are perfect!
I had bought a set of frames several years ago. They were getting pretty beat up. Went back a...
