This was my first experience. I found the people (Veronica, Gwen and Ryan) who I spoke with very friendly, professional and helpful.
My only complaint is about the consolidation email. It lacked directions for me to go to my account dashboard to finalize shipping. My package sat in your warehouse for another 2 days before it was shipped. Luckily I did not incur any storage fees. But overall I would use your service again. Thank you.