We ordered three shirts from the company on December 19th 2016. It is now March 24th 2017 and we have not received anything. I've emailed them several times. They replied a few times asking me to wait for the order. I'm going to look into consumer protection options and file a complaint under the BBB. It was approx $50 CAD we spent, and figure at this point its gone. Customers beware! This is a company that does not deliver and is just out to grab your hard earned money.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily