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Dear all
Beware from Banggood I am sharing my experience with you as follows.
I ordered many items ant the same day. But!
1st order I ordered an item and pay for it but it reached me wrong item and I lost more than 50$.
2nd order I ordered many items and I received 5 off them defected (broken, missing parts) that cost me more than 66$.
I contact BangGood regarding the items with pictures proves all my issues. The reply was 10$ refund! While I spend more than 120$+shipping.
Asked for returning the items and fully refund no answer back shame on you BangGood.
Be careful all from this cheap company and no quality management.
Best Regards
To all
Ali A.'s review of Banggood earned 7 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Ali A,
Thank you for choosing Banggood and sorry for any inconvenience caused.
First, if the item you have received differs completely from the one you ordered, please do not hesitate to contact our customer service and to provide us with the following proofs:
Photos or a video of the incorrect item;
Photos or a video showing the problem occurred with this product;
Because different batches of the products are supplied, the item logo or packaging you received may vary from the one displayed on our website. If all the functions and appearance of the product prove to be correct, please understand that this case will not be included in this policy. If a return is necessary, replacement plus shipping cost reimbursement will be issued to you once you send us a return shipping receipt showing how much you paid to return it. Please be sure that the incorrect item you return is in the original package and the merchandise is in the same condition you received it in. For the incorrect item, if you are able to find a use of it and prefer to keep it, you may suggest that to us and we will offer you a certain discount for buying it.
And according to Banggood warranty policy, could you please send us some photos to show the detail of this issue, so that we could confirm this problem and find out the root cause more effectively.
1.The photos of shipping label and SKU bar code, which stick on the package of the parcel and the product protecting bag
2.The photos of products that you have received/the wrong product/the damage part of product
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team