Hearing Life Aids are not reliable long term they work initially but falter quickly there service is there they are polite saying that the service is not quick and excuses are inconsistent they are price point in the high area not the most expensive but far from the least.
I am on my 2nd set of Hearing Aids with this company the first set was battery operated and performed better than my 2nd set that is battery charged. When at peak I have no complaints however they do not stay at peak performance and have to be returned to be tuned up or replaced. The technicians do not stay making one work with a new techie from time to time. Draw your own conclusion this is not meant to persuade anyone to not use them it is only my experience over 6.5 years dealing with the same location