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Terrible shipping. I ordered some small stickers that shipped on the 28th of February. They were supposed to arrive on the 5th of March. According to the UPS tracking the item arrived to a UPS pick up facility in my city on the 5th. Even though the estimated delivery date was on the 5th, I gave them the benefit of the doubt and waited an additional 6 days. The item still hasn't arrived and its obvious that this has gotten lost in transition. Customer service continues to tell me to wait, claiming that they won't do anything until the 14th, almost an entire week after the estimated ship date. Now I have to wait another week for them to send out the items through the terrible shipping services they use, even though they charge you an arm and a leg. So in total it's going to have taken them over a month or longer to send me some tiny stickers. I've had items from China arrive quicker then Redbubble. Customer service has been terrible, I will never, ever, return to this website.
* Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Alfredo B.'s review of Redbubble earned 4 Very Helpful votes
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No real support for artists as account was closed without a detailed explanation. My designs are...
Hi Alfredo,
We're really sorry to hear about this.
It looks like your replacement order was marked as delivered on Wednesday, March 20th. If this isn't the case, please respond to the chat transcript in your inbox or come chat with us and we'll be more than happy to sort out a swift solution.