Wow, Had I only read this reviews or researched the site first. I bought 20 K gold from these guys, Went thru there security process of moblie verification, I got the email that states the recived payment and need "time" to gather the gold. Well 21/2 days later, nothing! Not even part of it, I speak with there online chat and they could care less, Give me the BS answer, "we try our best", I tell them I payed 72 dollars and I need some kind of info and deadlines that they can meet, They tell me soon, So after reading other posts I take action and open a dipute with paypal. I told them do you want these jokers using your name sake as the top 10 asia pay pal company. That was half the reason I bought the gold, With the security that paypal was the proxy and allows them to post there namesake and pictures of chinesse guys with paypals signs. They said they'll look into, I hope they can resolve this, And to the people who have this same problem, Contact paypal, They need to hear more cases like ours to pull there service from them. Ty all who posted on this site, if it weren't for you Id probally done nothing