Ordered a couple of sharpening stones on March 24th, quickly dispatched to the UK and then the courier never arrived.
Checked the system, it said they'd tried on three separate days (no calls, no emails, no sorry we missed you calls)
Called knives and tools in April 4th they assured me it was coming the next day. I stayed home from work all day and it never arrived.
Contacted them twice more since and have received no response. They've basically stolen my money.