I ordered a pcm through them and they said they would give me a tracking # when it shipped. They said 2-8 days. Its been two weeks and they have not reached out to me, I never got my tracking number. I have called 3x and left messages, I have emailed 4 or 5 times, and no one has responded to me! Im going to be contacting my bank to dispute the charges, as well as paypal and contacting the better business bureau as well
SiteJabber's privacy policy prevents us from viewing the email address this feedback is posted with. However, we were able to locate your account via the name posted for this comment. We would like to extend our sincere apologies for the time consumed caused by this matter. Our goal is to provide a consistently reliable product and this is not the type of customer experience we want to impart. We see in the notes that one of the agents informed you that your package was delivered and the tracking number had been sent to you twice. We appreciate your feedback.