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Alexander N.

Contributor Level

Total Points
80

1 Review by Alexander

  • Justfly.com

10/10/19

Bought tickets from Budapest to NYC. Received confirmation and all booking info.
In couple of hours they cancelled our booking and never sent us a message.
For two weeks they kept us sending Flight info, Insurance info, all marketing garbage they do. When we came to Budapest Airport on the day of flight, the Airline company told us that our booking was cancelled, when and by whom. Had to buy tickets on the spot for $2800 to get home. When contacted justfly.com (which is very hard to do and it is intentionally on their part) where told that there was their system glitch. They did put money back on our credit card. So when we asked to be reimbursed for difference between original tickets price and what we had to pay to get home, they refused, saying that we did not contact them from airport about the issue, adding insult to the injury.
Stay away from this people. I am going tell this story in other places too, to protect traveling folks.

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