Alexander M.

Had worst experience ever dealing with Expedia. Got to a destination after 10 hours of driving. Was dead tired and girlfriend wanted to sleep. We get to hotel, and they say its overbooked. That Expedia does this regularly and that Expedia says its OK because they have a network of hotels and they can just relocate you to any other room. Well unfortunately did this not happen. After calling customer support about 10 times and speaking with different callers each time, they did absolutely nothing. All their call centers are in India and Philippines and the people can barely speak English. Let alone be able to resolve any issue dealing with hotel reservations in the middle of the night. Needless to say, i ended up being homeless for the night for the first time in my life. Thanks Expedia! I will make it my personal mission to make sure people aware of the horrible business practices of Expedia.