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It's a shame that our company even has to take the time to write this review, but after looking at the others it seems to be a consistent pattern of how Yext deals with their clients and try to keep you on a contract that they didn't even fulfill.
We were left hanging for weeks to learn the program and receive help from their "experts" yet - they fail to deliver. We decided to test on our own and luckily we were able to manage it briefly... but afterwards noticed the value was something we could do ourselves and didn't feel the need to proceed forward.
Were hoping our company's review will be taken seriously for anyone to consider them and be sure to write more reviews on other platforms until Yext can come to an agreement with us.
Alexander H.'s review of Yext earned 15 Very Helpful votes
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Thank you for reaching out. We apologize for the inconvenience, and we're sorry to lose you as a customer. Yext strives to provide great customer service, and we're sorry to hear about this experience. We understand that you are working with our Support and Billing teams. If your issue is not resolved, please let us know by emailing partnersupport@yext.com.