I am a college student in desperate need of musical items at a decent price. Musician's Friend sends out coupons and there was a 20% coupon that I had just seen, however it expired only a day ago. I called the main number and the site's wonderful representative Ashley Foard picked up. I explained to her my situation and she kindly and patiently helped get me my discount. I ordered a keyboard and other accessories to go along with it, constantly asking questions to make sure the products and payment were correct. I successfully ordered my products and she offered to call when they arrive to make sure everything was in good condition. I was very fortunate to have spoken with Ashley and I am very happy with my purchase.