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What a bunch of crap. I payed and extra shipping fee to have it sent over night (I ordered on 10/25) and it STILL hasn't came! WHAT a waste paying an additional price for overnight shipping if it doesn't even arrive during normal shipping business days. What a rip off. Definitely not shipping here again.
Tip for consumers:
Do not pay for overnight shipping it will not arrive!!!
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I purchased a costume early October 2023 and Spirit Halloween sent me a Xlarge when I ordered a...
I ordered costumes for my kids in early October, they never shipped them out. I contacted guest...
Good afternoon, We are sorry to hear about your experience. Your feedback is important as we are always striving to improve our guest experience. Thank you for bringing this to our attention! Please reach out to us privately at guestservices@spirithalloween.com with your contact information, so that we are able to forward that on to the appropriate department for further assistance. We again apologize for your experience and look forward to hearing back from you.