Alesia A.

May 24th, 2022, I attempted to purchase a pair of earrings priced at $7.99. I was interested because they were made with stain steel which I like and they were cute. June 1,2022, I realized I have not received them, did not receive an email indicating they had shipped nor was I billed for them yet. So I called inquiring about this. I was put on hold a couple of times then the guy on the other end of call stated they could not verify my billing address. He read to me my billing and mailing address (which I'm surprised they already had), I verified that both were correct. He then tells me he would transfer me to someone else that would be able to help. That transfer was to a person's voice mail box where I left my information. I called back today (6/2/22), the guy who answered sounded like the same guy from the day before, he proceeded to go through the same steps. When he was done putting me on hold I finally told him to cancel my order because I have never been treated like this before and I don't need the earrings anyway. They were cheap but cute. I told him that my credit is over 800 (I checked after the call, it's 798, oops) anyway my credit it great and there should not be a problem with my billing and mailing addresses. So whatever is going on is their problem and I don't need to be treated in this matter. I again told him to cancel my order and be done with this and I will continue to shop with QVC and HSN where they know how to treat their customers. SHOPLC, you just lost a potential good customer. I would give zero stars.