Aleksandra K.

I registered on this site and didn't get any paid jobs yet when i decided to use their free trial upgraded membership. Yeah. Of course, it didn't clearly state anywhere that in a month money will be deducted from my Paypal account by preapproved payment to renew this membership. When i saw this happened, immediately canceled Paypal billing agreement with them, and messaged them asking for refund, which they did give me. But... they didn't send it back to my Paypal, instead just left them on my Freelance account. When i tried to withdraw those money, i found out that minimal withdraw amount is $30! My lovely Elance where i've been working for a while would allow me to withdraw even $1, but not Freelance.
UPDATE: I contacted their support once again and asked for a proper refund to the original payment source. And... in a day money was back to my Paypal! It was full refund, even though on my Freelance account i had about a buck eaten up by transaction fees. Honestly i wasn't expecting success at all, so i'm changing my rating from 1/5 to 4/5. It reflects MY PERSONAL experience only. This site is pretty inconvenient, so i'm not going to use it anyway, but support communication was fine.

I placed an order and authorized payment through Paypal. Order was canceled in 2 days without explanation, i had to contact their support to find that they simply don't ship to my country even though their site allowed me to order! Paypal placed a hold on my payment, and i was able to get those money back only in a whole freaking month. Eventually glad that i didn't buy from this site, all of their merchandise can be found at Chinese sellers on eBay for much lower price. If you're willing to buy something of that quality, at least do not overpay.