Alecsandra G.

Expedia was a very wrong choice for booking my flight tickets.
1. Now I wait since almost 10 days for #Expedia to process my legal name change request. They closed my first case on this topic telling me that my new name was already changed on the flight reservation which was not true. Now I am being told that #CathayPacific does not allow legal name change due to marriage, which is contradictory to what is written on Cathay's webpage and with the information provided by Cathay customer team. (case *******; S-*******)
2. Last time when they processed a similar request for a different flight ticket, they re-issued the ticket by omitting the second passenger from the reservation. I wasted cca 6 hours on the line, on the day prior my flight to get the second passenger back on the ticket.