Thumbnail of user albertog214

Alberto G.

California City, United States

Contributor Level

Total Points
81

1 Review by Alberto

  • Eastwood

3/7/23
Verified purchase

First time costumer, I order a product on February 25 "product was on stock" I sent an email wondering about my order they never got back to me until I had to call on March 5 they told me the product was on back order that's why it was taking longer I would not order a product that was not on stock since I needed asp. And I read the cancellation policy they have pretty much u won't get that money back and just wait till they decide to ship your order this was horrific never ordering from this business again

Tip for consumers:
I don’t recommend it

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user martinb123
Customer S. – Eastwood Rep

Hi Alberto, we apologise for the confusion allow us to explain the cancellation policy - once an order is placed because we focus on fast shipping orders typically cannot be canceled once it has begun processing. As the item you ordered is not in stock it has not started processing and can be canceled. Please reach out to our customer support and we can take care of that for you!

Alberto Has Earned 1 Vote

Alberto G.'s review of Eastwood earned a Very Helpful vote

Alberto hasn’t received any thanks yous.

Alberto doesn’t have any fans yet.

Alberto isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user rcfxstc1
2/20/24

I purchased an Eastwood Mig 180 right before Christmas. In January, Eastwood started selling the...

Thumbnail of user mike.lee.hart
Mike H. reviewed Eastwood
1/9/24

Ordered item. Waited along time for item to ship. Guess what? Item was cancelled. Don't waste...