Pray so that yourorder goes well because otherwise, you will never find solution!, I command on August 13th, a battery of drill. I call them at the end of 3 weeks while the announced deadline is from 3 to 7 days. Has each of my calls, they told me to wait one week... And now, they tell me that the parcel returned to them and they ask me 53 to send back it to me while the article cost only 25 at first! Do not order with them because if you have a problem, they don't care! I believe that I lost 25.
Dear Customer,
Sorry to hear that.
The items from United States Warehouse takes 2-7 business days for shipping, the items from Hongkong Warehouse takes 7-25 business days for shipping. If the package was returned and it was caused by us, we will not charge from you. Could you please kindly tell us your order number so that we can check it for you? Or you can contact us by Livechat or Ticket here:
http://helpcenter.tmart.com/ticket/index
We will check the details and solve the problem for you.
Thank you for your understanding.
Best regards
CS Team of Tmart.com