Alasdair E.

This has to be the worst company for customer service. They expected me to wait in 3 whole days for a delivery that failed to happen twice. They know their courier company is letting them down but continue to use them. After failing to deliver twice, they refused to use another company or taxi or company to send them to me. If I can call a taxi to pick them up and have them delivered to me, why can't they. I emailed their ceo who their customer service said didn't exist and refused to put me through when I called. They initially insisted that they couldn't offer me a refund and only after emailing their ceo was I offered one. This company has no idea about customer service and I would not go near them again.