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Alan X.

Contributor Level

Total Points
82

1 Review by Alan

  • GGServers

2/2/17

I would really like a reply from the company owner.
Since I paid the service, there has been LOTS of offline days in which I can't do anything to return back online.
They deleted my negative feedback on Facebook, so they KNOW I've issues They simply don't care about customers. The slowness and unresponsivity of your support service is really unconceivable!

- I lost the server content with no chance of recover it at all, it seems. DAYS OF JOB SIMPLY TROWN IN THE TOILET.
- I was asleep when they sent me the server moving warning email: They asked me to "do a server backup or everything will be lost".
Passed only few hours, I noticed the mail... tried to make a backup and... SURPRISE! The server is not reachable in ANY WAY. GGSERVERS CEO, you are administering a company or a JOKE? Please, go home and shut down this site if you are NOT capable of mantaining it! And I KNOW what I say, because I AM a SERVER ADMIN, thank goodness i host online services not on your servers.
- All my (PAID) services are offline and they are doing NOTHING, or at least you DONT KEEP ME UPDATED OF WHAT THEY ARE DOING TO FIX MY PROBLEM
- I'M NOW OFFLINE FROM DAYS AGO! Not hours, DAYS! I HAVE A JOB TO DO, THEY ARE KEEPING ME OFFLINE AND I'M OBLIGED TO RELY ON OTHER HOSTER BECAUSE THEY ARE NOT RELIABLE AT ALL!

Service
Value
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