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Alan W.

Brooklyn, NY

Contributor Level

Total Points
82
0
1

1 Review by Alan

Classmates

  • Classmates

“Automatic renewal without authorization, double charges refused credit on one.”
10/12/23

I signed up for services, introductory rate. They say it's automatic renewal and I was told. I wasn't. Then they double billed me claiming I signed up under 2 different email. I didn't They refused to credit the double billing. Furthermore, they notify me of contacts from people from different classes. I'm overwhelmed with notifications. Then they say, I contacted myself.

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  • 1.8K Views
Helpful  (2)
Thank you
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Lynne G. – Classmates Rep

Thank you for taking the time to provide this review. Please visit https://help.classmates.com/hc/en-us/articles/15833429432461-What-is-the-Classmates-com-Refund-Policy- to review information regarding automatic renewal. If you believe you have been charged in error please reach out to our support team so we can look into this further for you: https://help.classmates.com/hc/en-us/requests/new

Alan Has Earned 2 Votes

Alan W.'s review of Classmates earned 2 Very Helpful votes

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