- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I ordered a set of bedroom wall lighting from Houzz. The wall light items listed on their website stated the units is dimmable. However, the I received the items they are not. I called Houzz for the return instruction, it was lengthy process, and Houzz don't cover the returned shipping cost. It ends up I have to pay $96 for returned items. Be aware do not order any merchandise from this company.
Products used:
Nothing
A hasn’t received any votes.
A hasn’t received any thanks yous.
A doesn’t have any fans yet.
A isn’t following anybody yet.
Empty.
From a software perspective the platform seems fine. We evaluated it for use but decided not to...
Hi,
Thank you for sharing your experience with us. We are terribly sorry to hear about this. We have located your account and will have someone reach out shortly to assist.
Houzz Outreach Team