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Did not attempt to contact the recipient of the flowers, just left birthday present outside in December cold to be found next day. Delivery was out of their 8am-8pm specified delivery time (9.30pm!) and customer services response was to quote T&C's small print that allows them to do as they wish. I suspect I should be grateful they included flowers. Ruined the birthday and appalling customer service to rub salt in the experience. I would actively avoid them if the occasion is important
Alan H.'s review of Serenata earned 3 Very Helpful votes
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My son bought me these for mother's day and appalled when he'd told me he spent £60 on them. They...
