I never ordered a tailored coat before and had no idea on how long it would take and everytime i would inquire about my order i would promptly receive a email on the status of my order from mark when i recived my coat it was above and beyond what i expected absolutely beautifully made coat that fits like a glove i cant say enough about it but if you want a authentic replica of a Gestapo leather great coat look no further than the History Bunker